COVID-19 (novel coronavirus)

18 March 2020.

Find out the latest information and assistance available.

For the latest information around COVID-19 please visit the dedicated COVID-19 website at

On the Ministry of Health website you can also find a fact sheet for older people who might need extra support. You can find it via this link.

Practicing good hand hygiene is the best way to protect yourself and your family.

Avoid close contact with people with cold or flu-like illnesses and make sure you cover coughs and sneezes with disposable tissues or clothing.

Always wash your hands for at least 20 seconds with water and soap and dry them thoroughly before eating or handling food, after using the toilet or after coughing, sneezing, blowing your nose.

If you’re concerned you might have COVID-19, please call the dedicated Healthline number at 0800 358 5453.

If you've been affected by COVID-19, you may be able eligible for financial support. You may be self-isolating at home, or your work may be affected.

To find out what help may be available, who to contact for help, or for more information, call the Government Helpline on 0800 779 997 (8am–1am, 7 days a week).

For people already receiving the Winter Energy Payment, including seniors, that will double in 2020.

Single people with no dependent children $40.91 a week
Couples, and people with dependent children $63.64 a week

The period it is paid for isn’t changing (1 May – 1 October)

For more information go to the Work and Income website.